Nudge Exchange Privacy Policy

Updated 07/02/2020


Nudge Exchange Ltd. is a private limited company incorporated in Scotland with company number SC616342 whose registered office is at Level 6, Graham Hills Building, 16 Scotland Rd, Richmond St, Glasgow G1 1XQ.

At Nudge, your privacy is of paramount importance to us.

This Policy applies to all users of the Nudge Exchange, including, without limitation, www.nudgeexchange.com, any mobile applications operated by Nudge and any associated software and services provided by Nudge. 

By using Nudge Exchange, you acknowledge that you have read and understood this Privacy Policy.

By using Nudge Exchange, you acknowledge that you have read and understood this Privacy Policy.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Nudge Exchange collects the following data:

  • Personal identification information (Name, email addresses)
  • Google Analytics identifiers

How do we collect your data?

We will only collect your name and email address if you provide us with the information directly. This can be done by:

  • Registering interest through our ‘register interest’ form
  • Submitting a contact form

Nudge Exchange will use Google identifier tags which track basic user behaviour within our website, but do not have any other personal details such as name and email addresses attached.

This is gathered by:

  • Accepting our Cookies by clicking ‘That’s fine’ when prompted for Cookie compliance

How will we use your data?

Registering interest in Nudge will lead us to sending periodical emails related to the development of our project as well as invitation(s) to join after product launch.

We will use emails and names stored from submitting a contact form or sending an email in order to reply to you regarding your issue. We will store your information in secure databases to use when contacting you.

We use Google Identifier Tags to improve website functionality and performance.

How do we store your data?

Nudge Exchange securely stores your data in secure databases and deletes this information after 6 months without contact.

Google Analytics stores personal identifier tags that auto-expire after two years.

Marketing

Nudge Exchange will only send relevant information about Nudge Exchange unless specifically requested.

What are your data protection rights?

Nudge Exchange would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access -
  2. You have the right to request Nudge Exchange for copies of your personal data. We may charge you a small fee for this service.

  3. The right to rectification –
  4. You have the right to request that Nudge Exchange corrects any information you believe is inaccurate. You also have the right to request Nudge Exchange to complete the information you believe is incomplete.

  5. The right to erasure –
  6. You have the right to request that Nudge Exchange erases your personal data, under certain conditions.

  7. The right to restrict processing –
  8. You have the right to request that Nudge Exchange restricts the processing of your personal data, under certain conditions.

  9. The right to object to processing –
  10. You have the right to object to Nudge Exchange’s processing of your personal data, under certain conditions.

  11. The right to data portability –
  12. You have the right to request that Nudge Exchange transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

  • email:

    nudgeme@nudgeexchange.com
  • Or write to us:

    Nudge Exchange,
    Floor 1,
    Tontine Building,
    20 Trongate,
    Glasgow,
    G1 5ES

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

When you accept cookies, we store google analytics’ cookies to improve website functionality and performance.

If you do not accept we store a rejection cookie. This stops us having to repeatedly ask you to accept/reject cookies. This contains no personal information and cannot be used to track you or your website use.

For further information, visit allaboutcookies.org.

How do we use cookies?

Nudge Exchange uses cookies to improve functionality and performance in our website.

What types of cookies do we use?

We store Google Analytics’ cookies to improve website performance. We use a consent cookie to let us know if you have requested not to be tracked.

Privacy policies of other websites

https://www.nudgeexchange.com contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Nudge Exchange keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 February 2020.

How to contact us

If you have any questions about Nudge Exchange’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Please see details at the top right of this page.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Nudge Exchange has not addressed your concern in a satisfactory manner, you may contact the Scottish Information Commissioner’s Office.

  • email:

    enquiries@itspublicknowledge.info
  • Address:

    Scottish Information Commissioner,
    Kinburn Castle,
    Doubledykes Road,
    St Andrews,
    Fife,
    KY16 9DS

Have a question?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you.

Email us

nudgeme@nudgeexchange.com

Please call between 9-5 Mon-Fri GMT.

+44(0) 746 759 3811

Write to us

Nudge Exchange,
Floor 1,
Tontine Building,
20 Trongate,
Glasgow,
G1 5ES